IT HELPDESK SUPPORT
Caring, Responsive IT Helpdesk Support and SOC
Maximize Your Tech Performance, Productivity, and Security
24/7 Technical support
IT Helpdesk Support and SOC That Work as an
Extension of Your Team.
We’ve all been there. You’ve lost a password or a critical application simply won’t work. IT helpdesk support from Revival Technology, LLC works like a tech customer support system for you and your staff. Get friendly, fast service so you can get back to work.
A security operations center (SOC), on the other hand, works like a central security nucleus, proactively monitoring for potential threats. Both services boost uptime and network functionality for optimal productivity.
All of Your IT Helpdesk Support and SOC Needs
Under One Roof.
Help your team do their best work and make the most of every technology dollar with professional technical assistance and maximum uptime.
RESOLVE
IT Helpdesk Support
- Friendly, Local Technical Assistance
- Expert Support For Computer Systems, Hardware And Software
- User-Friendly Ticketing System
- Priority Vetting So More Serious Issues Are Addressed First
PREPARE AND PREVENT
Security Operations Center (SOC)
- Comprehensive Network Monitoring Across An Entire IT Infrastructure
- Proactive Issue Identification, Analysis And Remediation
- Endpoint Detection And Remediation (EDR)
- Disaster Recovery Planning
PREPARE AND PREVENT
What is a SOC?
Security Operation Center (SOC) is a centralized function within an organization employing people, processes, and technology to continuously monitor and improve an organization's security posture while preventing, detecting, analyzing,
and responding to cybersecurity incidents.
A SOC acts like the hub or central command post, taking in telemetry from across an organization’s IT infrastructure, including its networks, devices, appliances, and information stores, wherever those assets reside. The proliferation of advanced threats places a premium on collecting context from diverse sources.
Essentially, the SOC is the correlation point for every event logged within the organization that is being monitored. For each of these events, the SOC must decide how they will be managed and acted upon.
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Leave Your IT Worries to the Experts
If you’re ready to transform your business with powerful IT solutions, we’re ready to talk. We’ve been providing IT and technology strategy services for companies across the nation for over a decade. Learn more about our managed services today.