Why More Businesses are Choosing MSP

Why More Businesses are Choosing MSPs

At some point, a solid IT department will either gradually or suddenly become a critical component of day-to-day functioning as a business grows. That is where an Managed Service Provider (MSP) can help you. Once at this crossroads, businesses have historically looked to hire IT professionals in-house or to contract services that only set up new equipment or fix problems. But more and more companies are ditching the traditional “break/fix” approach (getting someone in on the ground level only when things go awry) in favor of a more fiscally and methodologically sound option.

MSPs (Managed Service Providers) hybridize technology with human experience and are replacing in- house IT departments at a staggering rate by offering a more efficient model. Their role is simple, yet involved; they remotely manage (and in person when needed) all your business’ IT ecosystems. MSPs fulfill this role through data storage solutions, integrated cloud hosting, and a variety of other tools meant to anticipate anomalies and increase functionality. The logic behind their service is to have highly sophisticated, automated processes in place that can detect a problem, solve it, and/or direct an individual to make the call before it becomes a larger issue.

While traditionally thought of as a viable choice for small and medium-sized businesses, now even larger organizations including government agencies are basking in the benefits of remote and streamlined third-party IT solutions. At the end of the day, most businesses need a helpful nudge by someone keenly aware of emerging technologies who can actually implement them to make processes faster.

MSPs effectively provide that nudge. They handle everything from server upgrades to cloud hosting to software development and more. Their goals are threefold: reduce issues, maximize capacity, and create predictable outcomes. MSPs are arguably a no-brainer alternative to in-house IT and the traditional break/fix model for the following reasons:

1. Cost Efficiency

  • MSPs are perpetually focused on processes. Their duty is to find ways to innovate daily processes by leveraging technology to streamline IT pathways. The result is money and time saved, often by a huge percentage. Higher tech should always, when implemented correctly, benefit the bottom line in a big way. Otherwise, people wouldn’t need IT solutions in the first place. Additionally, the technological resources employed by a Managed Service Provider offer vital insights into conversions and customer behavior, further maximizing profit.
  • Many businesses are now recognizing the benefits of hybrid cloud hosting, but most have struggled with implementation. On top of that, most larger companies have a hard time reining in their cloud computing budget. MSPs can sufficiently manage a combination of private and public cloud hosting environments while keeping costs down.
  • Statistically, most U.S. businesses require financing to purchase expensive IT equipment. Instead of these gargantuan purchases, companies can develop a fairly consistent budget for leasing. Hiring an MSP entails predictable pricing while lowering costs, unlike the break/fix model of the past.
  • Most importantly, hiring an MSP is substantially cheaper than hiring an IT employee. After taxes, benefits, equipment, vacation time, etc. the monetary cost of a new employee paid an industry-standard salary exceeds the yearly total for MSP services. Numbers never lie.

2. More Efficient Than In-House IT

  • As aforementioned, hiring an MSP is more cost effective than hiring in-house to manage your business IT needs, but it also proves a more practical route to maximize output.
  • It’s no secret that a widespread challenge exists in finding IT talent and keeping it. In-house IT hires are usually motivated by frustration, and often said hires do not have sufficient incentive to perform efficiently. Operating within the break/fix model, it’s not unheard of to create work to stay busy.
  • An MSP is armed with data and experience, taking care of issues before they happen to keep processes flowing smoothly through sophisticated tools and human experts. They have more resources and capabilities, which means less stress for managers and owners. MSPs are consummately proactive; it’s their business to know the latest and greatest tech out there to optimize businesses.

3. Round the Clock Availability

  • IT cannot fall through the cracks. Today’s business climate is a 24/7 landscape that requires 24/7 monitoring and optimization. Hiring an MSP will entail a run-down of your current IT infrastructure, migration to preferred ecosystems, upgrade implementation, and the roll out of new tools.
  • Unlike your token IT employee, MSPs rely firstly on automation, meaning your technological processes are being monitored round the clock. They manage cloud hosting, remote firewall administration, security protocols, and telecom issues without ever taking the day off.
  • The right MSP will nurture personal client relationships. While tailored technological solutions will always be the name of the game, effective interpersonal communication is critical for success in this space. For an MSP, customer satisfaction is king to retain clients that depend on reliable IT processes to function.

Hiring an MSP is a move that benefits your tech, your efficiency, and your wallet. A Managed Service Provider aids companies of all sizes and industries by applying innovative technologies as the global corporate landscape dives further and further into digital transformation. Remote IT expertise is the way of the future for data storage solutions and all other business tech needs.


To learn more about Revival Technology, LLC, visit our website at www.RevivalTechnology.com to find out how can help you, the most common services performed, and our process.

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